FAQs

Your Frequently Asked Questions Answered…

We receive a lot of questions, and queries from our customers and natural skincare enthusiasts, alike. These range from product attributes, to tips and tricks and questions on product storage.

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Product Related Questions

How do I use the African Black Soap, and how often should I use it?

Please refer to our article on the wonders of African Black Soap, it can be found by clicking here. You will be able to read up on benefits of raw African Black Soap as well as how to use, and store it for optimal results.

What are the benefits of your masks, and how often should I be using them?

Please refer to our article on our masks, it can be found by clicking here. We have two masks: our Purifying Activated Charcoal Clay Mask as well as our Brightening Turmeric Clay Mask.

Can I use the Lemon Brightening Overnight Serum during the day?

Lemon oil can cause heightened photo-sensitivity increasing the skin’s vulnerability to sun damage. Lemon oil is used in low dilutions (<2%) in the serum to minimise its sun sensitising effect. We advise that our clients use the serum 6 hours before being exposed to direct sunlight (and UV rays. This product is therefore best used at night.

What’s the best body butter for stretch marks?

Our Skin Perfecting Body Butter is the best for targeting the appearance of stretchmarks. This luxurious body butter contains a high content of unrefined shea butter. Shea butter is an unrivaled source of moisture and contains vitamins A, E and D. Also included are a mixture of organic grade, certified essential oils which target skin imperfections such as uneven skin tone and stretchmarks, and improve their appearance over time.

Stockist Information

Please visit our post about our stockist here

Shipping Information

We offer a courier service to all areas of South Africa for a flat fee of R75. We commit to a general shipping timeline of 2 to 7 working days after payment has reflected in our account. Our delivery time once the order is with our courier service provider, The Courier Guy, is overnight for main urban centres and up to three days for outlying areas.

Payment

We have two payment methods – Payfast and via EFT. Our details for EFT payments are:

  • Account Name: Corium Skincare (Pty) Ltd
  • Bank: Standard Bank
  • Branch Code: 01810591 or 051 001
  • Acc No: 241 324 505
  • Current Account

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Online Queries

Can I place an order and pay for products if they out of stock online?

No, this functionality is not possible. A client may opt to be notified when a product is back in stock by clicking on the “notify me” button which shows on the out of stock product.

Our Social Media

  • Twitter: twitter.com/coriumskincare
  • Instagram: instagram.com/coriumskincare
  • Facebook: facebook.com/CoriumNaturals